Hotel Room Amenities that Matter the Most to Your Guests
- Ziya Sanlisoy
- Apr 28, 2020
- 3 min read
People who don’t love to travel are particularly difficult to find. Disliking cooking, house cleaning or even a certain person is common but hearing someone expressing dislike for travelling is arguably a rare instance. Whether it is a business trip or vacationing with friends and family, the first thing on a traveller’s priority list is finding a good hotel. Having said that, in an attempt to drive more direct bookings and be at the top of the ‘best hotels’ list, you must be constantly looking for ways to make an impression on your guests, increase overnight stays and have a higher visibility rate online. So, what do you?

Of course, you need to provide room amenities that are top-of-the-line in terms of quality. Based on PwC’s Consumer Intelligence Series report on hotel brand loyalty, according to both leisure and business travellers, the quality of the room is the number one reason for choosing a hotel. Today, when searching for hotels, guests aren’t just looking only for a proper bed or roof over their heads. The consumer demands in the hospitality industry have changed. Travellers are ready to indulge in luxury hotel amenities because they want to feel pampered. However, luxury amenities are not restricted to having a Jacuzzi or bathtub alone. On the contrary, the necessities that you provide must look as well as feel luxurious. When it comes to these necessities, you must not only meet but also exceed your guest’s expectations. From the best luxury hotel toiletries suppliers to the leading hotel bed linen manufacturers, luxury hotel amenities should comprise items that speak of optimum comfort, convenience and render a satisfying experience for your guests.
In this article, we’ll highlight the most sought-after basic room amenities for guests in today’s hospitality industry.
Basic Hotel Room Amenities that Guests Care About the Most
Soft Pillows and Clean, Breathable Bed Linens Going on a long journey is exhausting. After spending the entire day sight-seeing, all that your guests would long for is a good night’s sleep. And when on the road, nothing hits harder than the stresses of travelling and completing the trip itineraries, right? Under such circumstances, your guests expect to find the most comfortable bedding items in your hotel. Most of the average hotels provide rough bed linens in dark colours and unattractive patterns. The pillows are either hard or too soft. What your guests expect you to provide are:
A mattress that aligns to the sleeping posture
Plump pillows
Soft, breathable bed linens in white or pastel shades
A comfortable blanket and duvet (if it is winter)
Plush and Oversized Bath Towels Stepping out of a nice shower and not being able to cover yourself completely in the bath towel is certainly a disappointing experience. Your guests are likely to have checked into your hotel with parents, friends or co-workers and using a towel that refuses to cover fully is indeed an awkward situation. An average hotel usually provides one or two medium sized towels that don’t absorb moisture completely. But do you know what your guests want? Super soft towels that provide better coverage and have high power of absorption, in various sizes. Tip: When searching for luxury towels in UK, choose towels that are made of 100% Turkish cotton. Offering soft touch to the skin, Turkish cotton luxury towels are highly absorbent and long-lasting.
Premium Range of pH Balanced Toiletries Struggling hard to squeeze out a few drops of low-quality product from a tiny bottle will certainly generate a poor luxury hotel experience for your guest. On top of that, if the shampoo leaves the hair dry and fizzy or the hotel soap dehydrates the skin, nothing can stop your guests from giving a bad review to your luxury hotel. Usually, negative reviews are generated when guests are compelled to use cheap quality shampoos, shower gels, soaps or lotions and if the bottles are small. So beware! When searching for the perfect luxury shampoo, shower gel or a hotel soap online, make sure you check out the reviews and read the label carefully before purchasing. A good shower in your hotel room’s bathroom should lead to soft and tangle-free hair and nourished skin; only then will your guests describe it as a luxurious experience. When you provide your guests with high-quality toiletries that leave them feeling refreshed and looking invigorating, you already have the reason to see your guests back to your hotel again!
Conclusion: Now, that is how you can upgrade your ordinary hotel amenities. If you’ve got the above covered, congratulations! You are already on the way to provide your guests with an amazing luxury hotel experience. Should there be the need to change the bedding items or toiletry products, search for reputable linen and luxury hotel toiletries suppliers and replace the old, rough and low grade hotel amenities at the earliest.
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